Support / Troubleshooting / I never received an email after my purchase.
We apologize for that. After purchasing, we sent the email to the email address provided during checkout. If you used Paypal as your payment method, check the email address that is associated with your Paypal account. We would also recommend checking in your email’s junk/spam folders.
If you are still having issues finding our email, it maybe there was a typo when your email was initially entered, or perhaps that your email address has a unique domain that is rejecting emails from our server. Let us know the issues you are experiencing by opening a support ticket at the bottom of this page and we will be happy to fix or set you up with a new email address that will allow emails from our server.
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