Our Team – Your Support!
Need Help, Have Questions? Email our support staff at
Its free for all users and we reply to most inquiries within 24 hours or less!

Please make sure to include the following information in the email body:

  • Your Name
  • Phone Number
  • Product in question
  • Serial Number of Product
  • Questions or Statements
  • System Specs (Processor, OS, RAM, etc.)

Manuals, Updates and Downloads

  • Please check the appropriate product page for software updates and free content.
  • Product manuals are located in the tabbed section at the very bottom of each product page.
  • Product Activation

  • To activate your product, please use the Native Instruments – Native Access. For more information visit Native Instruments.
  • Tutorials

  • Be sure to check the appropriate product page for tutorial videos. Or visit us on Youtube